UK SHIPPING
Default Shipping:
FREE Royal Mail 1st Class Delivery (1-2 working days from dispatch) on orders over £70
FREE Royal Mail Tracked 48 (end-to-end tracking / 2 working days from dispatch) on orders over £150
£1.95 Royal Mail 1st Class Delivery (1-2 working days from dispatch) on all orders
Alternative Shipping Options:
£3.60 Royal Mail Tracked 48 (end-to-end tracking / 2 working days from dispatch) on all cards orders
£6.26 Royal Mail Tracked 48 (end-to-end tracking / 2 working days from dispatch) on all other below £150
You will receive a tracking number after your parcel has been dispatched.
INTERNATIONAL SHIPPING – Europe
Default Shipping:
FREE Royal Mail International Tracked (Europe: 3-5 working days from dispatch) on all orders over £150
Europe: £4.25 Royal Mail International Standard (Europe: 3-5 working days from dispatch) on all cards orders
Europe: £8.50 Royal Mail Tracked (Europe: 3-5 working days from dispatch) on all other orders below £150
INTERNATIONAL SHIPPING – Rest of the World
Default Shipping:
FREE Royal Mail International Tracked (Europe: 6-7 working days from dispatch) on all orders over £150
Rest of World: £5.50 Royal Mail International Standard (6-7 working days from dispatch) on all cards orders
Rest of World: £9.50 Royal Mail International Tracked (6-7 working days from dispatch) on all other orders below £150
You will receive a tracking number after your parcel has been dispatched.
OTHER INFORMATION ABOUT YOUR DELIVERY
– Taxes and Duties are not included. International (non-UK) orders may incur additional customs or import duty charges depending on the ship to country. We do not cover these costs, therefore, you will be responsible for them. As these costs are imposed by the ship to country, they are beyond our control, and we cannot advise prior to shipment how much those costs will be. If you would like to find out more, we recommend contacting your local customs office before placing an order.
– Free delivery promotion; the flat rate of shipping will be subsidised, however, the charge of duties and import taxes will not.
– We can not be held responsible for any shipping delays caused by the carrier or the destinations customs department. We can not guarantee shipping times, please contact us at ilariaantolini@outlook.com if you require more information.
Returns: in the unlikely event that you are unhappy with your purchase, please contact ilariaantolini@outlook.com and we’ll happy to exchange or refund items within 14 days of delivery.
- Items should be returned in their original condition and with all packaging.
- All returns should be securely wrapped with the original box.
- Return shipping costs are at your risk and cost.
- Sale items are not eligible for refund or exchange unless the item in question is faulty.
- In the case the goods are faulty: you must inform us by email to ilariaantolini@outlook.com including all details of the order and defect or other reason for return.
- The items must be returned to us as soon as any defect is discovered.